Important information


Ticket orders through this homepage using the online form are processed by our administrative office and are treated equally to written and phone orders.

For online orders the best available places will be allocated based on the sequence in which the orders are received.

We charge a processing fee of € 3 per reservation.

Once you have received your confirmation, which will be sent to the E-mail address you have entered, please pay within 10 days via bank transfer (advance payment). Should you not receive the confirmation E-mail, please check your spam folder before contacting us.

Once we have received your payment, we will mail you the tickets together with an invoice. 


Children under 16 as well as school and university students under 25 receive € 5 discount on ticket prices. ID must be presented on entry. 


Up to seven days before each concert you can reserve tickets to be picked up at the ticket office on the evening of the event.

Uncollected tickets reserved by phone will be invoiced. 

Last-minute tickets

The concert ticket office at the monastery opens 45 minutes before the start of each concert. A surcharge is applied to last-minute tickets.

Tickets may not be returned or exchanged, including in the case of unplanned changes to the programme or cast. We reserve the right to make such changes. 

Lost tickets can be replaced for a processing fee of 10% of the ticket price. For concerts in the cloister gardens, marked with * (open-air concerts in the inner courtyard), category A represents numbered seats in the central area of the stand, while category B represents free choice of seating in the remaining, unnumbered seats on the stand wings. If the concert is moved into the cloisters due to the weather, category A tickets are valid in the front and middle numbered seat rows, while category B tickets are valid in the unnumbered seats to the rear of the double-naved cloister and to the side of the stage in the eastern wing of the cloisters.


Welterbe im Harz

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